Barbara Pachter is President of Pachter & Associates.

She has delivered more than 1,600 seminars throughout the world. Her client list boasts many of today's most notable organizations, including: NASA, Merck & Co., Microsoft Corporation, Pfizer, Campbell's Soup, University of Michigan, GlaxoSmithKline, NCAA and Chrysler.

Her advice on business communications has been featured in dozens of today's newspapers and magazines, including "O" Magazine, Chicago Tribune, USA Today, Working Women, Washington Post, Cosmopolitan, Reader's Digest, The New York Times, and Time Magazine.

She has also been seen on CNN's Anderson Cooper Show, ABC's 20/20, and Weekend Today.

Her areas of expertise include:

• Business Etiquette
• Assertive Communication Skills
• Presentation Skills
• Conflict Management
• Communication Skills
• International Etiquette
• Women in the Workplace

Pachter's latest book is New Rules @ Work: 79 Tips, Tools, and Techniques to Get Ahead and Stay Ahead.

She is also the author of two groundbreaking books: When the Little Things Count and The Power of Positive Confrontation.

Her other books include:

• The Jerk With the Cell Phone: A Survival Guide for the Rest of Us
• Prentice Hall Complete Business Etiquette Handbook
• Climbing the Corporate Ladder
• Business Etiquette
• Minding Your Business Manners

She served as adjunct faculty for Rutgers University; MBA program, Temple University, and Penn State University.

• Developed and facilitated communications and management programs while employed at three Fortune 500 companies.
• Bachelor's and Master's degrees from the University of Michigan.
• Post graduate studies in the Middle East and Temple University.
• Certificate in International Business from The American Graduate School of International Management (Thunderbird).
• Conducted one of the first women's seminars in Kuwait.