I am a new business owner here in Denver, CO. I am currently reading your book "When the Little Things Count..." and your encouraging words and sound advice has already helped tremendously... Thank you for being an inspiration and mentor!
I appreciate the tools and information in your book "The Power of Positive Confrontation" and I plan to use the skills to change my life to stop feeling "angry and powerless."
When I first got into the auto business I purchased your book "When the Little Things Count" and I really got a lot out of it. I came from a blue collar background and had no idea how to act or what to say. Thank you for such a great book.
I just finished "The Power of Positive Confrontation" and felt that I had to contact you to let you know how much I enjoyed it. The advice and tools were specific and meaningful. The examples were direct and not used as "filler." I just bought two more copies that I plan to share.
I just wanted to let you know that I loved reading your book "New Rules @ Work." This is such a well-written and timely book...I agreed with everything you have mentioned in this book. Thank you for writing this book.
Senior Director, New Business Development
Just wanted you to know I loved your book. As a matter of fact I've given out close to 20 copies of it to my supervisors and friends. I bring it up at every business opportunity.
President and CEO