Barbara Pachter, president of Pachter & Associates, is an internationally-renowned business etiquette and communications speaker, coach and author. She has delivered more than 2,100 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait. In 2010, NJBiz named her one of the Best 50 Women in Business in New Jersey.

Her client list boasts many of today's most notable organizations, including Microsoft, Chrysler, Bristol-Myers Squibb, Wawa, Con Edison, Pfizer, Inc., Novo Nordisk, Cisco Systems, Common Health, Royal Bank of Canada, Rutgers University and Campbell Soup.

Pachter is the author of nine books including the GREET! EAT! TWEET! 52 Business Etiquette Postings to Avoid Pitfalls & Boost Your Career, When The Little Things Count…And They Always Count, and The Power Of Positive Confrontation. Her books have been translated into 11 languages.  

She is quoted regularly in newspapers and magazines, including The Wall Street Journal, The New York Times, TIME Magazine, and O Magazine, and she has appeared on ABC's 20/20, NBC's The TODAY Show, and CNN's Anderson Cooper Show. Her discussion on business etiquette appeared in the Harvard Business Review.

Pachter's areas of expertise include business etiquette, presentation skills, business dress, positive confrontation, assertive communication, business writing, career suggestions, and women in the workplace. She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University. Pachter received the Teaching Excellence Award while adjunct faculty at Rutgers University (MBA program). She's a former ESL teacher.

Carolyn Aishton, senior associate with Pachter & Associates, is a seasoned business executive and corporate spokesperson, with broad global experience in marketing, training, communications, finance and public relations.

Before joining Pachter & Associates, Aishton was a vice president of corporate communications at Avon Products, Inc.  As a company spokesperson, she developed and delivered persuasive marketing presentations to audiences around the world, in boardrooms and newsrooms, at press events and business conferences.  Audiences ranged from the US Small Business Administration in Washington, DC, to the Conference Board in Chicago, the Decade for Democracy Conference in Budapest to the press corps in Manila, the International Olympic Committee in Lausanne to the Avon Breast Cancer 3-Day Walk participants nationwide. 

Aishton began her business career with studies in the MBA program at New York University and went on to become an international commercial lending account officer in the Latin America Division of Banker’s Trust Company in New York City.

Aishton has an undergraduate degree from Albion College and a master’s degree from the University of Michigan.  As a Fulbright Scholar, she taught and studied in Avignon, France.

Joyce Hoff is the office manager and training director for Pachter & Associates. She works closely with clients to ensure that all their training needs are met. Joyce has held this position for over sixteen years. Prior to joining Pachter & Associates, Joyce was a manufacturer representative for Ford Motor Company with responsibility for 30 Ford and Lincoln/Mercury dealers in the Philadelphia district.

Call Joyce for all your training needs.