Business Communications and Etiquette Training for Professionals and Executives

Pachter & Associates: The Experts in Business Communications Training

Business Etiquette Training, Executive Coaching and Corporate Training from Pachter & Associates

The Associates: Business Etiquette Experts.

The Associates

Barbara Pachter, president of Pachter & Associates, is an internationally renowned business etiquette and communications speaker, coach and author. She has delivered more than 1,500 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait

Pachter is the author of eight business books including the When The Little Things Count…And They Always Count: 601 Essential Things That Everyone in Business Needs to Know (Marlowe & Co.), and The Power Of Positive Confrontation: The Skills You Need To Know To Handle Conflicts At Work, Home And In Life (Marlowe & Co.). Her books have been translated into German, Chinese, Japanese, Spanish, Portuguese, Vietnamese, and Italian.

Her latest book is New Rules @ Work: 79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead.

She has appeared on numerous radio and television programs and her advice on business communications has been featured in dozens of newspapers and magazines, including O Magazine, USA Today, The Washington Post, Nation’s Business, The Philadelphia Inquirer, Working Woman, Chicago Tribune, Investors Business Daily,Training & Development Magazine and The New York Times.

The Harvard Business Review interviewed Pachter and her discussion on etiquette appeared recently.

Her areas of expertise include business etiquette, assertiveness, conflict management, international etiquette, communication skills, presentation skills, and women’s seminars.

She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University.

Carolyn Aishton

Carolyn Aishton, senior associate with Pachter & Associates, is a seasoned business executive and corporate spokesperson, with broad global experience in marketing, training, communications, finance and public relations.

Before joining Pachter & Associates, Aishton was a vice president of corporate communications at Avon Products, Inc. As a company spokesperson, she developed and delivered persuasive marketing presentations to audiences around the world, in boardrooms and newsrooms, at press events and business conferences. Audiences ranged from the US Small Business Administration in Washington, DC, to the Conference Board in Chicago, the Decade for Democracy Conference in Budapest to the press corps in Manila, the International Olympic Committee in Lausanne to the Avon Breast Cancer 3-Day Walk participants nationwide.

As a communications, event marketing and training executive for Avon globally, Aishton developed and implemented the first-ever interactive product training system for Avon’s sales force of 400,000, coaching all national trainers. She led the first-of-its-kind Avon Women of Enterprise Awards initiative honoring women entrepreneurs and created the Avon Speakers Bureau, coaching executives and business owners to be effective spokespersons. Aishton delivered professional presentation training workshops to business leaders and management trainees in New York and Boston.

Aishton began her business career with studies in the MBA program at New York University and went on to become an international commercial lending account officer in the Latin America Division of Banker’s Trust Company in New York City.

Aishton has an undergraduate degree from Albion College and a master’s degree from the University of Michigan. As a Fulbright Scholar, she taught and studied in Avignon, France.

Joyce Hoff is the office manager and training director for Pachter & Associates. She works closely with clients to ensure that all their training needs are met. Joyce has held this position for over twelve years. Prior to joining Pachter & Associates, Joyce was a manufacturer representative for Ford Motor Company with responsibility for 30 Ford and Lincoln/Mercury dealers in the Philadelphia district.

Call Joyce for all your training needs.

The Associates of Pachter & Associates:
Barbara Pachter, Carolyn Aishton,
Joyce Hoff.