About Us

Barbara Pachter: Business Etiquette Speaker, Author and Coach Speaker*Author*Coach

Barbara Pachter

Barbara Pachter is an internationally-renowned business etiquette and communications speaker, coach and author of 10 books. She has delivered more than 2500 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait.


Pachter is also adjunct faculty in the School of Business at Rutgers University.


The second edition of Pachter’s highly-acclaimed book, The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, At Home, Online and In Life (Da Capo Press), was recently released. Her 10th book, The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success (McGraw Hill), was published in August, 2013. 


Pachter’s client list boasts many of today’s most notable organizations, including Bayer, Campbell Soup, Children’s Hospital of Philadelphia, Chrysler, Cisco Systems, Cleveland Clinic, Con Edison, Microsoft, Moody’s, Novartis, Pfizer, Princeton University and Wawa.


Her other books include When The Little Things Count…And They Always Count and NewRules@ Work. She is quoted regularly in newspapers and magazines, including The Wall Street Journal, The New York Times and TIME Magazine, and she has appeared on ABC’s 20/20, The TODAY Show and The Early Show. Her discussion on business etiquette appeared in the Harvard Business Review.


Pachter’s areas of expertise include presentation skills, business etiquette, assertive communication, business writing, positive confrontation, professional presence, career development and women in the workplace.


She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University. Pachter is a former ESL teacher.


Joyce Hoff

Joyce Hoff is the office manager and training director for Pachter & Associates. She works closely with clients to ensure that all their training needs are met. Joyce has held this position for over sixteen years. Prior to joining Pachter & Associates, Joyce was a manufacturer representative for Ford Motor Company with responsibility for 30 Ford and Lincoln/Mercury dealers in the Philadelphia district.

Call Joyce for all your training needs: 856-751-6141.


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West Palm Beach, FL 33412  /  USA  /  Ph: 856-264-2219

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